Updated September 2020
For The Practice Activator LLC (trading as ‘Well Propelled’)
Updated September 2021
This site (Site) is operated by Well Propelled via The Practice Activator LLC, its successors and assignees (Alexandra Whitehead, we, our or us). It is available at: https://www.wellpropelled.com and may be available through other addresses or channels.
‘Site’ means the Well Propelled website
‘User’ and/or ‘You’ means the member and/or user of our services and products
‘Long term Access’ and ‘Lifetime Access’ means access to our website and services for the life and currency of the website
‘Services’ means resources, trainings, coaching, mentoring, programs and education
‘Forum’ means the space members communicate with other members and free publicly available groups
‘We’ and/or ‘Us’ means the Well Propelled team, employees and contractors.
If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this Site or any products and services offered on it.
Type of personal information collected
Personal Information: The type of personal information we collect may include is set out on our website, in particular those provided as part of the user sign-up or provider registration process, and as part of the maintenance of personal profile.
If you choose to correspond via email, we may retain the content of your email messages including your email address and responses.
Access Information: We collect information about your IP address and registered location upon accessing our site. In addition, we record all booking, services, and financial transaction data that occur via the Site.
Collection and use of personal information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
Similar to other commercial websites, this site utilizes a standard technology called “cookies” and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
Google AdWords Remarketing and Facebook Pixel
Well Propelled uses remarketing to advertise online.
Third-party vendors, including Google and Facebook, show our ads on sites across the internet.
Disclosure of personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete, or out of date.
Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us at the email address below.
We take privacy very seriously and respond within 72 hours to your complaint, and where justified will investigate the complaint further to determine if a breach has occurred.
To unsubscribe from our e-mail database, or opt-out of communications, please contact us at the details below. Typically you will also find an unsubscribe button in our emails to you.
Storage and Security
We are committed to ensuring that the information you provide is secure.
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128-bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
We make no representations or warranties about third parties sites which we include links to from our site, and how they handle your personal information.
Change of Ownership or Control of Well Propelled and/or the Site
If the ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation) or any other action or transfer between Well Propelled entities, you expressly consent to Well Propelled transferring your information to the new owner or successor entity so that we can continue providing our services. If required, Well Propelled will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
For any questions or notice, please contact us at: